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This is one of the most important cat and dog grooming questions to ask. First, make a copy of your pet’s vaccination record and bring it with you when you come in for your appointment. Pets that aren’t up-to-date on their vaccines will have to come back another time, after they’ve been vaccinated. This is for the safety of all pets that visit us.

It’s also important to prepare your pet for all of the attention they’ll have when they’re here at the groomer’s. While we specialize in senior, aggressive, and anxious pets, it’s important to work with your pet to ease any anxiety they might have when it comes to grooming. You can do this by cuddling your pet, petting regularly groomed areas, and offering snuggles and small treats so your pets associate all that touching with a positive reward.

This is a very common pet grooming question that doesn’t have an exact answer—as it depends on your pet’s breed and coat. A good rule for pet grooming basics is: the longer the hair, the more often the pet should be groomed. We suggest professional pet grooming every six to eight weeks, but an active shorthaired dog who loves to roll in the dirt, for example, may need more frequent appointments at the salon than a relaxed pup who stays indoors most of the time. Be sure to speak with one of our technicians to create a pet grooming schedule.

Yes, we do treat your furry friends for flea and tick removal. Please let us know if your pet has fleas or ticks before bringing them in for their appointment. If a pet has fleas or ticks and this was not disclosed prior to the appointment, there will be an additional charge due to the increased risk of contaminating other animals. If you’re looking for a pest preventative, we do offer a flea & tick shampoo to help keep the pests away until your pet’s next grooming session.

Our fees reflect the expertise of our technicians, who are experienced both in their techniques and their ability to calm and connect with your pets. Our prices reflect our services, as well, which go above and beyond just bathing your beloved pets and trimming their fur. Even our most basic services and packages have a health-based focus that goes well beyond aesthetics. Additionally, our goal is to offer a comfortable, engaging, and relaxing environment that differs from the sterility found in most grooming facilities.

Yes, please do! Our salon is in high demand, which means we tend to book our days well in advance. Many of our clients have standing appointments every few weeks, so scheduling last-minute can be more difficult. The sooner you schedule with us, the better the availability will be. While we will accept walk-ins when we have time, we can’t guarantee there will be an opening.

This depends on the grooming services you choose for your pet and your pet’s coat. Very basic services can be very quick—a nail trim, for example—may be finished in only 15 minutes. More involved and specialized grooming, however, such as bathing, brushing, haircuts, “pawdicures,” etc. can take several hours, depending on the package you choose. Our goal is to take the best care of your pet during their stay, so we’ll let you know as soon as they’re all finished and ready to be picked up.

If you aren’t here to be with your pet in the waiting area, your pet will be kenneled when not being groomed. Our kennels are quite comfortable, with state-of-the-art features, plenty of space, and access to water.

For safety reasons, we don’t allow pet owners to assist in grooming, but you’re welcome to be nearby, observing the process. We offer waiting and viewing areas so you can feel confident in our treatment of your pet.

Yes, we do offer anal gland expression (per owner discretion) in order prevent infection. We offer it as part of a few of our dog grooming packages or as an add-on service. Most dogs express their anal glands on their own and expressing them too often can cause their natural function to diminish. If you’re unsure if your dog requires this type of service, be sure to ask us to take a look.